F.A.Q

Physiotherapists are AHPRA registered allied health professionals. They have spent 4 years at university learning their craft and many more hours a year upskilling in their areas of interest. Physiotherapists help people recover from injury, manage pain and improve movement. In particular, musculoskeletal injuries like neck and back pain, sprains and strains, post-surgical rehabilitation, workplace injuries, growing pains, sporting injuries and persistent pain and mobility issues.

Lots of questions as I need to get to the bottom of your concerns. The how, the when, and the why, so be prepared. It's a good idea to wear loose fitting clothing to your appointment - which reminds me of the time in my early 20's when I went to the physio wearing the tightest pair of jeans. They were brand new, and I had to wear them in. Don't be like me!

Loose fitting clothing won't restrict your movement, and I can work around them. If your're expecting massage or dry needling, then clothing will need to be partially removed to expose the skin of the area to be treated. Towels will be used to ensure your comfort and privacy during treatment.

I like to be prepared for your appointment. The more I know about you prior to your appointment, the more time we can spend assessing and treating you. It also gets you thinking and by the time you come to your appointment, you will have more to tell me. 

Often patients remember at the end of their appointment, as they are walking out the door, just exactly what may have been the precursor to their problem. Or they remember to tell me how at the age of 7, they sustained a horrific injury in the playground and ended up in hospital. That detail is important to me and may help me direct your treatment.

This happens from time to time. A good internet connection is required, and sometimes Apple products don't play the game nicely.
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In the beginning when I started my journey with The Lockyer Doctors, they were a bulk billing practice. Times have changed and they no longer bulk bill everyone. Business costs have risen across all industries and physiotherapy is not immune to these rising costs. 
You will find that my prices are very reasonable and on par with, if not less than Ipswich and the local area. I offer generous discounts for concession card holders as I believe everyone should have access to physiotherapy. 

Here are a few options: Please contact me before your appointment if you have any questions about payment options.

1. Payment can be made by cash or card during your appointment.

2. Tyro Health is used for on-the-spot health fund claiming and the balance paid by cash or card.

3. BNPL may be an option for you. A secure payment link will be sent as a text with your invoice and must be paid on the day of your appointment. If you choose PayPal at the checkout, you may be eligible for "Pay in 4" - split your payment into four interest-free instalments over six weeks (available for purchases between $30–$2,000 AUD).

 There are no additional fees, and your payment is processed securely online.

I can provide you with a receipt and you will be able to claim directly with your fund. Most funds allow you take a photo of the receipt and upload it through their App.